Welcome to CXM Help

Integration guide for sending surveys through API collector on the Akwad CXM platform.

Send survey

1. Get your external access token - from Profile in the portal.
2. Send surveys via API - endpoint, headers, and request body.
3. Request body field reference - mandatory fields and limits.

Export surveys

1. Get your external access token - same step as send survey.
2. Export surveys via API - personalized links per recipient.
3. Export request fields - request body table.
4. Export responses - HTTP status codes and JSON examples.

TIP

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